STANDARD INFORMATION

Online Orders. You can order online through our Online Store here. Credit card payment is via PayPal – you do NOT need a PayPal account, simply choose the “pay with credit card” option when you are redirected to PayPal. (If you have a PayPal account then, of course, you can use this for payment.) Alternatively you may choose “manual payment” at checkout and you will receive an email with payment details.

Orders by e-mail, text or web order.
Orders will not be sent without an arrangement for payment being agreed … a conversation or a correspondence. Say what you require, where to send it, how and when you’re going to pay. Provide your name, phone number and email address. A PDF copy of the invoice with a BNZ account will be emailed ahead of the parcel being sent.

Payment is due on or before receipt of the dyes unless a specific agreement for a later date is entered at the time of ordering.  If any arranged payment is late, a credit charge calculated at 8% per month may be invoiced separately over and above. Also, any costs incurred in Credit Consultants recovering a late payment will be charged to the customer.

If you decide to order by email, text or post, please ensure you:

(a) supply your first name and surname;
(b) supply a physical delivery address (i.e. not a PO Box but your place, or a local garage/store/depot where parcels are delivered) that the courier can use;
(c) tell us what colours and sizes you want!

DELIVERY

Shipping on your order is a flat rate of $9.50 to North Island towns and cities and $14.00 to South Island towns and cities, for internet orders only. All orders are plus $6.5 if your mail arrives by Rural Mail contractor. Shipping will be added automatically at checkout.

Delivery is usually 3-4 working days from receipt of order for North Island, 4-5 working days for South Island. 

Delivery will be by Post Haste courier – to a physical address. 

TERMS OF CREDIT

(i) Payment is due in full on receipt of the dyes, unless negotiated at the time of sale.
(ii) If the payment is not paid within 7 days of the invoice date the customer will incur and be liable to pay at our discretion a credit charge of an additional 8% for each month or part thereof for which there is an outstanding balance. We’ll invoice you for that separately.
(iii) In the event that we incur recovery/collection fees to get money owed to us, e.g. by NZ Credit Consultants or other debt collection services, those charges will also be charged to and collected from the customer.

Ioulia Crowley trading as Teri Dyes
Email  teri.dyes@xtra.co.nz